Terms and Conditions

Last Updated: November 14, 2025

These Terms of Service (“Terms”) govern your use of www.brynga.com (the “Site”) and the creative, marketing, design, and content services provided by Brynga (“we,” “us,” “our”). By accessing or using our Site or Services, you agree to be bound by these Terms.

If you do not agree, you may not use our Site or Services.

1. SERVICES PROVIDED

Brynga provides subscription-based creative services, including but not limited to:

• Graphic design

• Copywriting and content creation

• Video editing and AI-generated video content

• Branding and marketing assets

• Creative strategy and consulting

The scope of each service tier is defined on the Site or in your Subscription Agreement.

We reserve the right to modify, enhance, or discontinue services at any time.

2. SUBSCRIPTIONS & BILLING

2.1. Subscription Billing

Subscriptions are billed in advance on a recurring monthly basis.
By subscribing, you authorize Brynga to charge your payment method automatically until cancellation.

2.2. Cancellation Policy

You may cancel at any time. Cancellation prevents the next billing cycle from renewing; it does not refund the current billing period.

Access to services remains active until the end of your paid term.

2.3. No Refund Policy

All subscriptions, services, and orders become non-refundable once production has begun.

Production includes (but is not limited to):

• Starting research

• Drafting concepts

• Developing or editing assets

• Starting any portion of work requested by the client

• Allocating team capacity to your account

Brynga does not provide refunds, partial refunds, credits, or rollovers for any active subscription or order once work has begun, regardless of how much of the work has been completed.

This policy applies to:

• Monthly subscriptions

• Retainers

• Add-on services

• Rush fees

• Custom creative requests

• Video or design deliverables

3. CLIENT RESPONSIBILITIES

By using our Services, you agree to:

• Provide complete and accurate information

• Respond promptly with feedback, revisions, or approvals

• Supply any necessary assets (logos, images, brand guidelines, etc.)

• Use the deliverables in a lawful manner

You acknowledge that delays in providing materials or communication may affect timelines.

4. INTELLECTUAL PROPERTY

4.1. Client Ownership

Upon final payment, the client receives rights to use the final approved deliverables for their business purposes.

4.2. Brynga Portfolio Rights

By engaging our Services, you grant Brynga a perpetual, royalty-free, worldwide license to display, reproduce, publish, and share any work created for you, including:

• Logos

• Brand assets

• Marketing materials

• Copywriting and content

• Video work

• Digital design

• Communications and strategies

We may feature these in:

• Our portfolio

• Social media

• Advertising

• Case studies

• Presentations

• Training materials

Unless a separate written confidentiality agreement is signed prior to project start, this portfolio license remains in effect permanently.

WEBSITE INTELLECTUAL PROPERTY

All content on the Site, including text, graphics, design, layout, software, and the Brynga trademarks, is owned or licensed by Brynga and protected by copyright and trademark laws.

Users may not:

• Copy, reproduce, or distribute Site materials

• Remove branding, watermarks, or copyright notices

• Reverse-engineer or reproduce website structure

• Use our trademarks without written permission

Unauthorized use may result in legal action.

5. LICENSING AND THIRD-PARTY ASSETS

You agree that:

• We may use licensed fonts, stock photos, templates, AI tools, or software as part of the creative process.

• Licensing rights for external assets (e.g., stock photos) remain subject to the provider’s terms.

• Brynga is not liable for third-party licensing restrictions beyond those imposed by the provider.

• Clients who require specific media to be used in their projects are responsible for licensing, purchasing the content, and providing it to the creative team.

6. TURNAROUND TIMES

Turnaround estimates (e.g., 24-hour draft delivery) are targets – not guaranteed deadlines.

Timelines may vary based on:

• Request complexity

• Volume of revisions

• Client responsiveness

• Production schedule

• Holidays or system downtime

We always strive for fast, reliable delivery, but delays may occur.

7. PROHIBITED USES

Clients may not use our Services or deliverables for:

• Illegal activity

• Defamation or harassment

• Hateful, discriminatory, or harmful content

• Fraudulent or unethical business practices

• Political misinformation or manipulation

You may not use the Site to:

• Scrape or collect data

• Use bots, crawlers, or automated access

• Interfere with security systems

• Reverse engineer or modify the Site

• Upload malicious code

• Attempt to access restricted areas

We reserve the right to refuse work that violates ethical or legal standards.

9. SERVICE AVAILABILITY

We do not guarantee uninterrupted or error-free access to the Site or Services.
We may suspend the Site for:

• Maintenance

• System outages

• Cybersecurity needs

• Technical issues

We are not liable for losses related to downtime or access interruptions.

10. THIRD-PARTY LINKS

The Site may contain links to third-party websites. Brynga is not responsible for:

• The content of external websites

• Security of external platforms

• Third-party terms or privacy practices

Accessing external links is at your own discretion.

11. COPYRIGHT INFRINGEMENT / DMCA NOTICES

If you believe content on our Site infringes your copyright, notify us at info@brynga.com with:

• Your contact information

• Description of the copyrighted work

• Location of the infringing material

• A statement of good-faith belief

• A statement that all information is accurate

We may remove the content while the matter is reviewed.

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

• Brynga is not liable for indirect, incidental, special, punitive, or consequential damages.

• Our total liability will not exceed the amount paid for the month in which the issue occurred.

• We are not liable for losses due to late delivery, third-party outages, or platform failures.

• Clients are solely responsible for reviewing and approving all deliverables before use.

13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Brynga and its owners, employees, contractors, and affiliates from any claims, damages, liabilities, or expenses arising from:

• Misuse of deliverables

• Violation of these Terms

• Intellectual property misuse

• Unlawful or unethical use of our work

• Inaccurate or incomplete client-provided materials

14. WARRANTIES & DISCLAIMERS

All Services are provided on an “as is” and “as available” basis.

Brynga does not guarantee:

• Specific marketing or financial outcomes

• Increased sales, conversions, or performance metrics

• That creative materials will meet all subjective preferences

We provide creative work; results depend on client implementation, strategy, and usage.

15. TERMINATION

We may suspend or terminate services immediately if:

• A client violates these Terms

• Payments fail or remain overdue

• Abusive behaviour toward our team occurs

• Requests fall outside our ethical guidelines

Termination does not entitle the client to refunds.

16. GOVERNING LAW

These Terms are governed under the laws of Ontario, Canada, and disputes shall be resolved in the courts of Ontario.

17. CHANGES TO TERMS

We may update these Terms from time to time to reflect service changes, legal requirements, or business updates. The latest version will always be posted on the Site.

Continued use of our Services indicates acceptance of updated Terms.

18. CONTACT INFORMATION

For questions about these Terms, email us at:
info@brynga.com